FAQ
PRODUCT CARE
You can clean your jewelry with a soft cloth or tissue. We do not recommend showering, excercising or sleeping with our jewelry as it's best to avoid having your jewelry in contact with moisture or chemicals.
You can clean your jewelry with a soft cloth or tissue. We do not recommend showering, excercising or sleeping with our jewelry as it's best to avoid having your jewelry in contact with moisture or chemicals.
All of our jewelry pieces are made of stainless steel material. Our gold pieces are coated with 18 karat gold coating.
All of our jewelry pieces are made of stainless steel material. Our gold pieces are coated with 18 karat gold coating.
No, our jewelry is made from high-quality stainless steel with an 18K gold coating, making it resistant to tarnishing. Stainless steel is known for its durability and corrosion resistance. However, to maintain its shine, we recommend avoiding exposure to harsh chemicals, perfumes, and prolonged moisture. With proper care, your jewelry will stay beautiful for years!
No, our jewelry is made from high-quality stainless steel with an 18K gold coating, making it resistant to tarnishing. Stainless steel is known for its durability and corrosion resistance. However, to maintain its shine, we recommend avoiding exposure to harsh chemicals, perfumes, and prolonged moisture. With proper care, your jewelry will stay beautiful for years!
Yes, all of our pieces are hypoallergenic (lead and nickel free). You can enjoy our pieces without having to worry about having allergic reactions!
Yes, all of our pieces are hypoallergenic (lead and nickel free). You can enjoy our pieces without having to worry about having allergic reactions!
ORDERS & TRACKING
Yes, you are able to cancel or update your order as long as it has not been shipped. We will accommodate any changes on your order if it’s possible to do so. Please contact info@romanticizedsociety.com to cancel or update your order.
Yes, you are able to cancel or update your order as long as it has not been shipped. We will accommodate any changes on your order if it’s possible to do so. Please contact info@romanticizedsociety.com to cancel or update your order.
An email confirmation will be sent to you after you complete your purchase. When your package is shipped, you will get a shipping confirmation email from us with tracking number. You can enter the tracking number in the provided carrier website for more information.
An email confirmation will be sent to you after you complete your purchase. When your package is shipped, you will get a shipping confirmation email from us with tracking number. You can enter the tracking number in the provided carrier website for more information.
Romanticized Society is not liable for lost or stolen packages. If your package goes missing, we will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address. We will always do everything we can to make sure your package gets to you safe and sound. Please contact info@romanticizedsociety.com if you have any problem with receiving your order.
Romanticized Society is not liable for lost or stolen packages. If your package goes missing, we will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address. We will always do everything we can to make sure your package gets to you safe and sound. Please contact info@romanticizedsociety.com if you have any problem with receiving your order.
SHIPPING & DELIVERY
Yes, we offer worldwide shipping
Yes, we offer worldwide shipping
All orders, except pre-order products, ship out between 3 - 5 days
All orders, except pre-order products, ship out between 3 - 5 days
Your package will be shipped within 3-5 days.
The estimated delivery time within Europe is 2-10 days. For orders to the US & worldwide it may take up to 1-3 weeks.
Please keep in mind that we are not responsible for any shipping delays caused by the postal services.
Your package will be shipped within 3-5 days.
The estimated delivery time within Europe is 2-10 days. For orders to the US & worldwide it may take up to 1-3 weeks.
Please keep in mind that we are not responsible for any shipping delays caused by the postal services.
The Netherlands: €4,95
Rest of the world: €6,95
The Netherlands: €4,95
Rest of the world: €6,95
We ship from The Netherlands, duties & taxes do not apply if you live within the EU. However, if you are from outside the EU duties & taxes will apply depending on your country's import rules. We are not responsible for any duties, taxes and fees.
We ship from The Netherlands, duties & taxes do not apply if you live within the EU. However, if you are from outside the EU duties & taxes will apply depending on your country's import rules. We are not responsible for any duties, taxes and fees.
Yes, we accept returns within 14 days after delivery. Please note that we do not refund shipping fees and do not cover return shipping costs.
Yes, we accept returns within 14 days after delivery. Please note that we do not refund shipping fees and do not cover return shipping costs.
PAYMENT
✦ VISA
✦ MASTERCARD
✦ AMERICAN EXPRESS
✦ APPLE PAY
✦ GOOGLE PAY
✦ IDEAL
✦ MAESTRO
✦ SHOP PAY
✦ UNIONPAY
✦ PAYPAL
✦ VISA
✦ MASTERCARD
✦ AMERICAN EXPRESS
✦ APPLE PAY
✦ GOOGLE PAY
✦ IDEAL
✦ MAESTRO
✦ SHOP PAY
✦ UNIONPAY
✦ PAYPAL